Our Commitment to Your Privacy

Your privacy is important to us. Therefore, we provide this notice explaining our information practices to protect your privacy better.

The Information We Collect

This notice applies to all information collected or submitted to Zella's Trash Service, Inc.

The personal information we collect is the following:

Full Name
Physical Address
Mailing Address (if different from physical address)
Phone Number

How We Use Your Information

We use the information you provide when opening an account and for billing purposes. In addition, we may utilize this information to contact our customers for promotions and other informational purposes, such as trash holidays.

We do not provide or sell your personal information; it stays within our company.

How to Correct Your Information

To request a change or correction to account-specific information, please get in touch with our office using one of the following methods (calling or emailing will generate a faster response):

Contact Us

For our privacy policy regarding online payments, please refer to our "Online Payment" page:

Online Payments

Refund Policy

Refunds are prorated based upon the time of service not yet provided during the current billing period. They will be issued back to the account holder at the discretion of management.

Deposits are non-refundable within the first contracted year of service.

For all questions related to or about our refund policy or online payments, please feel free to contact us using one of the following:

Contact Us